“Our customers trust us to deliver high quality products from known sources. When they place this trust in us, it our responsibility to deliver on it.”

“Trust is fundamental to any brand. It’s not just a nice thing to have. It drives loyalty, which can have a positive impact on revenue and profitability.”

“One of the things we pride ourselves on is fairness. In a way that fairness builds trust.”

“Personally, trust is very important to me and that’s how I have built my reputation as a no-nonsense, ‘straight down the line’ type of person.”

“The trust journey is through good times and bad time, and how you deal with the bad times is as important as anything else.”

“Get out into the business to ‘take the pulse’. This is key to demonstrating trust.”

“Building a high trust culture doesn’t happen overnight. You’ve got to earn that over a period of time.”

“Trust is incredibly important. My sporting background, and love of being part of teams, is in my DNA and plays a big part in the success of my leadership. In a team, trust is critical.”

“In these stormy and turbulent times, trust has died. Trust has always been important through-out our 130 years of the FT.”

“The more I think about it, the more I realise that trust is fundamental; to all relationships. We can’t have successful relationships without trust.”

“It’s really simple. Trust is the oxygen of leaders. If you lose that as a leader, then you lose everything.”