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Habit 9 - Choosing to Be Kind

Pillar: BENEVOLENCE

Habit No.9: Choosing to be kind
An act of kindness takes an instant of time but requires great thought. Saying ‘well done’ and ‘thank you’ can have a dramatic effect on the morale and well-being of staff.

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Habit 8 - Choosing to Be Brave (icon)

Pillar: BENEVOLENCE

Habit No.8: Choosing to be brave
Do you have the moral courage to stick your neck out and to stand up for what you believe in? This is the type of bravery that builds trust when people know that you will do the right thing,

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Habit 7 - Choosing to Evangelise (icon)

Pillar: BENEVOLENCE

Habit No.7: Choosing to evangelize
Leaders who exercise this habit set a positive tone and inspire confidence in others. They have the unwavering belief that the mission will be successful and they share this message with the team and with the wider stakeholders.

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Habit 6 - Choosing to Be Humble

Pillar: INTEGRITY

Habit No.6 Choosing to be humble
Humble leaders admit their part in failures, not seeking to claim all of the glory and putting the company and team ahead of themselves. This habit will help others feel like they work with you,

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Habit 5 - Choosing to Be Open (icon)

Pillar: INTEGRITY

Habit No.5: Choosing to be open
Being open is about having transparent communication, being clear about why you’re doing what you’re doing. It’s also about showing vulnerability and being able to own up to your shortcomings and mistakes.

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Habit 4 - Choosing to Be Honest (icon)

Pillar: INTEGRITY

Habit No.4: Choosing to be honest
The bar on honesty is rising all the time. Any transgression can severely damage your reputation. People are watching 24/7, looking for cracks in the honesty habit, whether it’s in your business life or your personal life.

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Habit 3 - Choosing to Be Consistent (icon)

Pillar: ABILITY

Habit No.3: Choosing to be consistent
Inconsistency is a trust killer. If you deliver 99 days out of 100 and then it all falls apart on the 100th day, it will be the 100th day that people remember.

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Habit 2 - Choosing to Coach (icon)

Pillar: ABILITY

Habit No.2: Choosing to coach
Coaching is being able to teach others to deliver through sharing your knowledge and developing their skills. This habit involves the skills of listening, asking powerful questions and empowering others.

Two Minutes on Trust: Listen to Dr John Blakey and Fiona Furman,

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Habit 1 - Choosing to Deliver (icon)

Pillar: ABILITY

Habit No.1: Choosing to deliver
This habit involves getting the job done on time, on budget and to the right level of satisfaction for the customer. If you can’t deliver then it will be hard to trust you.

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